Heating and Air Conditioning Expertise
Your HVAC system turns on and off about 3,500 times every summer and winter; and that’s year, after year, after year. Naturally, HVAC parts will fail and wear down over time. We are committed to helping you clean, maintain, repair and if it comes time to replace, we have the experience and guarantees to protect your investment!
Let us come out to clean and maintain your HVAC system twice a year. A cleaner heating and air system runs more efficiently after a furnace or AC tune-up, reducing your utility bills.
Your HVAC system turns on and off about 3,500 times every season. Naturally HVAC parts will fail and wear down over time. Let us come out and get you back up and running!
If it’s time to replace your HVAC system, we can help. We offer a variety of brands for you to choose from, including Trane, American Standard, Carrier, Bryant, Lennox, and Ruud.
Whole House Fans
The whole house fan has long been trusted to quickly and effectively create the cooling effect that can help residents experience comfort in their private spaces. The Sacramento valley climate is ideally suited.
Fast, Friendly & Honest Service
Our services are no different than any other HVAC company in Sacramento. We believe our company is special because of the way we communicate with our customers. Scheduling with us is easy, and we get to you quickly and most of the time have the tools to fix your problem on the spot. Everyone who works for us is knowledgeable, friendly and will give you an honest diagnosis and estimate. We truly value your trust in our company.
Customer Frequently Asked Questions
Wall heaters were a staple of the heating industry in apartments, condos, and entry-level homes in the Sacramento area. They are very reliable systems that don’t require a lot of moving parts. However, finding the parts to repair those small, inexpensive units has become harder and harder as the years go by. It’s hard to find repair parts for wall heaters that are over ten years old.
As homeowners and landlords have begun upgrading their systems to central heating and air conditioning systems, some wall heaters still need servicing. There are times when we can get into the system and clean a part that might correct the problem with the wall furnace. But when gas valves fail and heat exchangers crack, finding those replacement parts is almost impossible.
All of the HVAC companies I know of are not in the business of selling repair parts. We are focused on servicing equipment for those who need help fixing their system.
There are businesses in town that do sell some repair parts, though, so you might try those establishments.
At Fox Family, our practice is to repair mini-splits or ductless systems only if we’ve installed them. The reason for this is because there are too many people out there who are installing ductless systems they bought online. We have found several of these systems were not installed after acquiring a building permit from their local authority having jurisdiction. We have seen in the past, the quality of the installations to be below factory standards. With this, we don’t want to risk our reputation by touching any equipment we didn’t install. We know that “once we touch the system, we own it.” The money we would make on the repair is not worth the hardship we could encounter.
Fox Family installs water heaters. We pull permits with the local authority having jurisdiction to ensure the proper and safe installation of your water heating system. We sell and install three types of water heaters:
- 40 and 50-gallon storage tank water heaters
- Electric hybrid water heaters
- Tankless water heaters
40 and 50-gallon storage tank water heaters – These are the staple of water heating all around town. Natural gas storage-tank water heaters use almost 50% less energy, costing less to operate than the electric variety. There are fewer moving parts than other types of water heaters, which has made them extremely reliable over several decades.
Electric hybrid 50-gallon storage tank water heaters – Heat pump water heaters work like a refrigerator in reverse. Reducing your carbon footprint, heat pump water heaters use a low wattage pump to move heat from one place to another. Therefore, they can be two to three times more energy-efficient than conventional electric resistance water heaters.
Tankless water heaters – The main advantage is that they eliminate the extra cost of keeping 40 to 50 gallons of water hot in a storage tank, so they waste the least amount of energy. These only use fuel when the family needs hot water. They also offer a continuous supply of hot water, which is ideal for a big family, a house with a big bathtub, or a whirlpool.