Client Reviews

Part One – Fox Family Heating and Air chooses a family who’ll get a new HVAC system!

Part Two – Fox Family Heating and Air chooses a family who’ll get a new HVAC system!

  • This service was phenomenal!!! The technician was right on time even after ME being late and having to reschedule for later in the day. He sat down and explained every detail of the heating system and it's needs.  I was very comfortable as a woman that he wasn't trying to just tell me "foolishness" so I had to buy stuff. I will use them forever! Thank you, thank you, thank you.

    Tiffany W Folsom, CA
  • Just had my AC unit moved and Colin Smith was the tech who did the work. He had another tech help him,but I didn't recall his name. They both did an incredible job. Near the end of the job they had a a problem but took the time to fix it. Colin explained the problem. Great customer service Colin!!!!

    HD H Sacramento, CA
  • We have used Fox for both heating and air conditioning issues over the last year and have had great experiences.  Technician Kyle was very knowledgeable, prompt and helpful.  He got our system running for a reasonable price.  We subscribed to their annual service and have been very happy we did.  Today Kyle installed a new thermostat, in addition to fixing the blower in our heater.  He didn't try to upsell, giving us the device that met our needs perfectly.

    Marilyn L Sacramento, CA
  • Keith came out today and within a few minutes knew what the issue was and what was needed to fix it. Seems a little frog had hopped in and unfortunately fried the capacitor, and himself. No services will be held for him since it was his fault. He was on time, very professional and friendly and up front with pricing. I also signed up for the maintenance club membership and got a discount. would highly recommend that if you have an issue, call Fox Family. They are super awesome.

    Tracy H. Rancho Cordova
  • Fox Heating crew did a great tune up work on our AC unit today. The guys (Keith and Tray) were curtious to my family and our dog. They even help out with relocating garter snakes from our garden too!

    Tony H. El Dorado Hills, CA
  • Greg Fox explained everything to me after he did his check as to what was my heater problem and was very respectful of my wish for a simple, easy to use thermostat. I really appreciated not being pressured or made to feel incompetent. He was very personable, easy to get along with and extremely thorough.

  • Thanks again to our favorite tech, Greg F.! He came for our regularly scheduled maintenance visit and discovered a couple of issues that he can take care of for us, under warranty. I love his attention to detail. So nice!!

    Chrisy J.
  • Greg F. was excellent, both showed me and explained any part that needed replacement. Greg F. was the nicest and most conscientious serviceperson I have dealt with ever. Thanks, Sincerely, Thomas

    Thomas T.
  • Greg F. was professional, nice, clean!!  Did a great job, would recommend him 100%!

    Lisa F.
  • Greg Fox was courteous and knowledgeable. He went out of his way to be helpful. He washed out my furnace filter for me and adjusted the filter door so that I could have easier access to it. He not only diagnosed my thermostat problem, but also programmed my heating and A/C on the new thermostat. Greg also gave me helpful hints about vents and air-flow. Thank you for wonderful service!

    Cathy A.
  • Having Greg performing my checkups gives us the reassurance that our HVAC will be ready for Summer and Winter and that we won’t run into any unforeseen problems. Greg is great at spotting things to keep an eye on and never upsells us into unnecessary work.

    Dave K.
  • Greg Fox really did a very thorough & professional job today. He checked my AC & did a quick check of the heater too, even though it was just checked a couple weeks ago by another Specialist. He updated me on everything about my AC & made some suggestions which I just can’t afford right now. He was a very polite man. I enjoyed talking to him. Please give him some Kudos for a job well done. Thanks, Linda

    Linda M.

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