What seemed like a simple AC repair call turned complicated…
Has it ever happened to you? You paid an HVAC repairman to replace a capacitor for your blower motor. Then he told you the problem was fixed. You only paid $125 bucks for it! Now, two years later the capacitor has already failed, and your furnace is not blowing warm air again. No air is coming out! You call the repairman only to find out he won’t answer his phone or reply with any sense of urgency to your call for service.
In the field of HVAC, the brand of parts used for the repair means so much these days. GE used to make a capacitor in the 70’s that still meets manufacturer specs to this day. Goodman has been a system that had been known to have capacitors that fail early. I mean, I’m okay with parts lasting ten to fifteen years, but come on, these capacitors that are failing within the first five years are just a lousy brand of parts and equipment to get. Trying to find the contractor to uphold some warranty on these replacement parts would help your pocketbook, right?
Some companies will offer no warranty or one or two-year warranties on the parts they replace. That’s great, but even the worst capacitors are not failing within the first two years. The companies that are making these inferior parts are savings pennies. Fox Family Heating and Air Conditioning technicians use a trusted brand of capacitors from MARS. There are some other capacitor brands we will use, but if at all possible we are using the MARS brand of capacitors. Why? Because we offer a lifetime warranty on all of our replacement parts. For as long as you own the house, our part might fail on you, because things do happen, but we are going to replace it because we think we are giving you the best part on the market. I think if we are going to sell you a part, we should back it up.
This is the same for all parts we replace your system except for a few. Refrigerant, compressors, heat exchangers, and evaporator and condenser coils are not covered by the lifetime warranty. These are significant components of your system.
Fox Family Heating and Air Warranties
The next time your system fails and you pay an HVAC company to come out and fix your system, ask them if they will stand behind their product like Fox Family Heating and Air does. Why they are skimping on the money to buy cheap capacitors for your house is hard to understand for me. It’s no way to earn an excellent reputation in Sacramento. When someone tells me they are going to repair my HVAC system, the part they use is just automatically going to be a durable, time-tested part that is going to last 5 to ten years at least! Fox Family is interested in creating long-lasting relationships with our clients. That is why we are offering a lifetime warranty on our parts. We think these are the best parts on the market, so we stand behind the products we install in your system because it means a lot to us when you call us for your HVAC needs.