Normally, I will only post a "star" review, but I wanted to comment further as I was VERY happy with our service. We are new to the area and I was looking for a local business to complete an AC tune up. I called a few places and ended up getting great vibes from Fox Family. The receptionist was friendly and quick to the phone. They were able to get me a same day appointment. 2 hour window only. Confirmation text, text when the technician was coming, and a call from him. Kyle arrived on time, was very pleasant and explained what he needed and what he would be doing.He got up in the attic to service our furnace unit and check it out, then to the backyard for the AC. He was very clean in his work, quick, efficient and had good suggestions for possible future work. And the price was less than or the same as the bigger competitors. We liked them enough to sign up for their club membership.Highly recommend!
We signed up for there seasonal service to make sure our unit is ready for the upcoming heat or cold! Always upfront and honest techs. I never feel like they are trying to make money off us. This is a great company and the techs are always awesome! Thanks for taking care of our unit today Justin your amazing 🙂
Our plumbing professionals, Allphase Plumbing, were our go to pros for A/H referrals. #1 on their list was FOX FAMILY. Made the call and FOX was out today. Justin our technician was prompt/professional and knowledgeable. He said if our schedule was open he could/would install a fan motor...now!! Heat is back on..we are all smiles. HIGHLY RECOMMEND FOX FAMILY!! Call them for regular maintenance or a major problem. We are adding FOX to our file of pros!!
The Fox Family has been been maintaining my hvac for 3 years now. They are always on time and keep the unit up and running. No hidden costs. The techs are very upfront and knowledgeable. I am sticking with this company!
Fox Family Heating & Air Conditioning surpassed our expectations. We had another company come out twice and were not able to get our air conditioning working. We had no confidence in what they were telling us. Keith Worley from Fox Family was honest, fast and got us working in a week, ordering part included. I wish we would have gone to them first. Price was completely fair. Highly recommended.
I really like this company! They technicians are always considerate and mindful of our home. They explain suggested repairs in layman’s terms and their annual service plan is worth it and smart business on their part.
Fox Family Heating, Air Conditioning and Solar is an excellent company. We had a few other companies come out to look at our air and heat system several years ago and they all trying to sell us something expensive that we did not need (one even told and showed us cracks in the iron heat unit!). Kyle, the technician, came out several times to work on our air unit and he was very nice and knowledgeable person. I asked him a lot of questions how the system works and he took time to explain it. Same with the furnace system he came out a few weeks ago. We joined the annual maintenance plan for $125.00 a year. It is well worth it since Kyle really did measure and tested the furnace system to make sure they are in a good shape without trying to sell something. Highly recommended company.
I had Fox Family put solar panels on my roof, they were incredibly responsive with all the questions I had and when it was time to move forward they made sure I was informed on how the process was going all the way up to the day of the install. They did it all in just one day and it looks absolutely amazing! They filed for my rebates for me and even helped my figure out how to schedule the inspection, thank you guys so much!
Fox Family Heating provided us with an honest second opinion and saved us over $7000 for a new system that the other guys wanted to install! They have earned our respect and business.