Video: West Sacramento HVAC Replacement

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Another great result for a family in West Sacramento who decided to upgrade their old heat pump to a gas furnace with air conditioner. They were so happy to have heat again! If you are needing to replace an older furnace give us a call we are happy to give you a free estimate.

Furnace Repair Giveaway Follow Up – Sacramento, CA

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You may have seen our recent contest for a FREE furnace repair giveaway. We were fortunate enough to have our giveaway featured on Good Day Sacramento and as a result we were able to get the word out to more Sacramento families needing repair work done on their furnace during the holidays.

Check out the first video here:

Owner, Greg Fox talks with Nha Nguyen about giving back during the holidays and common part failures on a furnace. 

Follow Up: We have a winner!

Congratulations Donald! It was a pleasure to help you out!

Happy New Year Everyone!

FREE Furnace Repair Giveaway

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We are searching for a family in need and we could use your help!

2016 has been a great year for Fox Family Heating and Air. We have had the pleasure of serving families across the Sacramento Valley and Placer County. Much of the work that has come our way has come through client referrals which we are eternally grateful for. Because our family business has been so blessed, we wanted to find a way to give back. 

This winter we are giving away a free furnace repair to a deserving family within our service area. This is where we ask for your help. We are calling for nominations for a deserving family who may not be able to afford to have their furnace repaired this winter. We are counting on social media channels to help us reach as many people as possible in the next 15 days.

If you know someone who needs their furnace repaired, but the financial burden of the holidays is putting a strain on their pocketbook, send us an email telling us why they are the person you are nominating. 

We will be choosing a winner on December 15. This contest includes parts and labor and no cost to the homeowner chosen. Please note, we are typically able to repair a furnace on the spot. However, in some cases where the furnace may be older or the part is not in stock, we may need to special order the part. However we will do our very best to complete the repair before the end of December. 

Please, like, share and comment so we can get this call for nominations out to as many people as possible.

Email submissions to: GREG@FOXFAMILYHVAC.NET

Sacramento HVAC Company Reviews

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Fox Family Heating and Air Conditioning | Sacramento HVAC Company Reviews

Learn what our clients say about working with us. Owners, Greg and Melissa are focused on customer experience over sales every single time. We believe that repeat and loyal customers are the backbone of any company’s longevity. In the competitive HVAC market of Sacramento our goal is to deliver honest, fast and friendly five star service every single time we are invited into a customer’s home.

Do I need a new air conditioning system?

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Repair your old AC or replace with a new air conditioning system

Imagine your Air Conditioner Breaks Down in The Heat of Summer

You are hosting a  party this weekend. All of the sudden you feel the house is getting warmer than you are used to.  The thermostats says it’s calling for cool air, but all you feel is warm air coming out of the vents in the ceiling. You call your local AC repair company and they tell you over the phone you have a bad compressor and it needs to be changed.  Or you get the AC repair company to come out to your house.  He doesn’t even bother opening up the panels to the AC to find out what could be the problem. He tells you your AC is old and should be replaced. Wow! That’s some sort wizardry right there!? How can he tell this without even opening the panel to see what’s going on with the AC?

Believe it or not, it happens all the time. 

What can you expect from a reputable air conditioner repair company?

A reputable HVAC technician is going to come out to your house to properly diagnose your Heating and air system.  He or she will have a meter in their bag to see if proper voltage is getting to the system. They will then test the leads of the capacitor to see if the microfarad rating meet factory standards.  They should place an amp clamp around the wire to the compressor and/or condenser fan motor to see if those motors are trying to draw amperage to start up.  This is the real way to get down to it and see exactly what is going on with your system.  

repair or replace my ac

Did you know a compressor or condenser fan motor on the outdoor AC won’t even turn on if the capacitor is bad?

Does that mean your $2000 compressor is bad?  No. Actually a $210 dollar part can immediately replace your old capacitor and get you back up and running in no time.  A quick check for proper refrigerant levels, amp draws and voltage to the motors and you are back in business my friend! Having a professional HVAC technician make this repair should only cost you parts and labor, but will definitely give you peace of mind that it is being done correctly. 

Remember the tech who told you about your bad compressor over the phone.  That’s a $2000 replacement.  That company is clearly not in to earning your trust, just your business.  Too many companies out there have so much overhead and high paid managers, they HAVE to sell replacement equipment. They HAVE to get to you buy a new system. A trusted, ethical company is going to come out to your house, spend some time properly diagnosing your system and give you options. But only let them give you option if they have spent time properly diagnosing your system.

Should I repair the air conditioning system, or replace it?  

That is the question you’ll be faced with when a major part breaks down someday.  But let’s make sure it really is a major part.  Maybe even get a second opinion from another company.

Air conditioning systems are designed to last 12-15 years without maintenance and 18 to 22 years with proper maintenance.  If you find your 18 year old system needs repairs on it, and you’re asking yourself what to do, here is a good way to measure that decision. Do you want to put your money in the past and repair this AC and just put a band aid on it?  Or do you want to put your money in the future towards a modern high-efficiency air conditioning system.  If your repairs are above 500-700 dollars, that can be a tough decision.  

At Fox Family Heating and Air, we will never tell you what you should do because it’s your money and your budget, and you know where you are with your finances more than I do.  We are an HVAC repair company first.  We want to get you back up and running as soon as possible and we will always be that kind of company.

cost to repair a broken Air Conditioner

However, if you want a real look at the “True Cost” of today’s air conditioner repair, think about this scenario:

  • HVAC service call – $75
  • HVAC repair – $595
  • Future AC repairs – (on avg. $150 per year on older systems)
  • Local HVAC rebates on new high efficiency system – $500-850 dollars
  • Federal tax credit on new high efficiency HVAC system – $300 (2016)
  • Cost of inflation per year on a new system – $150 per year
  • Energy savings per year operating new high efficiency system – $100 (at least)

Now let’s say you are just wanting to hang on to this older system for three more years..

$75 service call +

$595 repair + ($150×3 years)

future repairs +

$500 rebate +

$300 tax credit + ($150×3 years) for inflation +

($1003 years) in energy savings = $2670

Today’s $670 repair is actually going to cost you $2670 in “True Cost” because you’re investing your money in the past and not the future.  Plus your repair is only going to come with a one year warranty on it.  Our repairs do come with a one year warranty but I’m not sure what other heating and air companies offer.

A new heating and air system is going to come with 10 year parts warranties and, if you chose to replace with us, 10 years labor warranty with a maintenance schedule.  Most companies offer 10 years part warranty and 2 years labor on a new air conditioning system.  Now we all know labor is the most expensive part of any repair so your back to paying those guys and arm and a leg for labor on a part that is under ten years old!

Once again, we are a repair company first.  We want to be ethical and tell you what’s really going on with your system and let you decide what you want to do about it.  A lot of times Fox Family Heating and Air will replace the part on your system to get you back up and running today for $670.  Then we’ll let you think about it for a month or two until you decide you want a new system.  We will take that $670 repair and apply it towards the cost of your new system!  This way you’re not out that extra money.  This is just another way we are trying to earn your trust and develop a long term relationship with you and your family.

We hope this helps you with your decision on whether you should replace your system or not.  Text or call us anytime at 916-877-1577 to have a company that will leave the decision in your hands.  Not try to force you into a new system because it’s in their best interest for you to replace it.  


Elk Grove HVAC System Replacement with Crane Lift

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Capacitors and Your HVAC System

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As we approach the long hot summer, I wanted to start a series of Blogs on common parts of your HVAC system that break down. Also, I wanted to share some other common parts that when installed, or added on to your system will help you keep your family safer, keep your house safer, keep your system running longer, make it run more efficiently, and make the indoor air quality better so everyone can breathe easier in your home.

If your air conditioner or heater is making a buzzing or humming noise, it’s a sign that your capacitor levels are so low, they can’t provide the necessary electricity to make the HVAC system work properly.

So many times every year, I am called out to a house where the client has said the system is making a buzzing or humming noise. This makes me immediately think a motor is stuck or the capacitor for that motor has gone bad. A capacitor is a storage bucket of electrons that helps regulate the electricity going to the motor it supports; a compressor, a condenser fan motor, a furnace or air handler’s blower motor, and sometimes and inducer motor. When the capacitor gets low on charge, three things can happen. The motor can run at higher amps, causing the motor to prematurely burn out. The motor can begin to run backwards, which would cause a myriad of things to go wrong on your AC or heating system. Lastly, the motor can just stop running altogether.

Fox Family Heating and Air Conditioning can help keep an eye on your capacitor levels by checking them out during our bi-annual Precision Tune-ups.

People ask me all the time, “How long is a capacitor supposed to last? A capacitor usually lasts five to ten years. It’s funny though, if you saw some of the 20 and 25 year old capacitors that I find in the old GE systems, you’d find them still working. There is a specific sized capacitor for your system. It comes from the factory at that specific charge of electrons in it. The label on the capacitor will specify when that capacitor is considered below factory specs. Sometimes it’s 5%, 6% or 10%. Well, this capacitor is constantly giving itself up for the motor it supports. As your capacitor loses power little by little every year, it will finally reach its factory low point. At that point, it’s time to change your capacitor.

Changing the capacitor when it is needed will help extend the life of your heating and air conditioning system. Fox Family Heating and Air Conditioning can help keep an eye on your capacitor levels by checking them out during our bi-annual Precision Tune-ups. Regular maintenance on your air conditioning system will not only reduce emergency service calls at the most crucial times of the year, but will give you peace of mind knowing your system has been checked by a professional twice a year.

Please call Greg Fox at Fox Family Heating and Air Conditioning to schedule your Precision Tune-up and see how your capacitors are performing at 916-877-1577.

One more thing, don’t forget to change your filter every two months!

Compressor Start Kit

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A component that will extend the life of your HVAC system
In the second part of the summer series of common parts of an air conditioning system, I bring up a part that may not already be installed in your unit or something that came with your outdoor unit when it was installed. A compressor start kit or hard start kit is a component that you can add on to your system that will help extend the life of your compressor, the heart of your air conditioner that pumps the refrigerant.

A compressor start kit significantly reduces the amount of time it takes to get your compressor up to full run speed. For about 7 or 8 seconds while the compressor starts up, the motor windings undergo a tremendous amount of damaging heat and energy, about 10 times more actually. The start assist can reduce the amount of time it takes to start up by nearly half.

Imagine your car broken down in the middle of the intersection. You could probably push that car out of the intersection by yourself, right? Well if I came up and helped you push that car out of the intersection, three things would be better for you. You’d be less tired once we got out of the intersection. You would get there faster, and you could probably actually do it again. Now, those of you who have ever pushed that kind of dead weight more than twenty feet know what I’m talking about.

This is how we know we can extend the life of your compressor. This is an add-on to the system. A lot of manufacturers don’t put one on your system because it is not in their best interest to do so. Why? Because they extend the life of your $2000 compressor! Once installed, a start kit is designed to last 5 to 10 years, but can last the lifetime of the system.

Sacramento HVAC – Service Call With a Bang

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Sacramento Heating Service Call – The Ole’ Pressure Switch Fakeout!

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