Keith came out today and within a few minutes knew what the issue was and what was needed to fix it. Seems a little frog had hopped in and unfortunately fried the capacitor, and himself. No services will be held for him since it was his fault. He was on time, very professional and friendly and up front with pricing. I also signed up for the maintenance club membership and got a discount. would highly recommend that if you have an issue, call Fox Family. They are super awesome.Rancho Cordova
Fox Heating crew did a great tune up work on our AC unit today. The guys (Keith and Tray) were curtious to my family and our dog. They even help out with relocating garter snakes from our garden too!El Dorado Hills, CA
Greg Fox explained everything to me after he did his check as to what was my heater problem and was very respectful of my wish for a simple, easy to use thermostat. I really appreciated not being pressured or made to feel incompetent. He was very personable, easy to get along with and extremely thorough.
Thanks again to our favorite tech, Greg F.! He came for our regularly scheduled maintenance visit and discovered a couple of issues that he can take care of for us, under warranty. I love his attention to detail. So nice!!
Greg F. was excellent, both showed me and explained any part that needed replacement. Greg F. was the nicest and most conscientious serviceperson I have dealt with ever. Thanks, Sincerely, Thomas
Greg F. was professional, nice, clean!! Did a great job, would recommend him 100%!
Greg Fox was courteous and knowledgeable. He went out of his way to be helpful. He washed out my furnace filter for me and adjusted the filter door so that I could have easier access to it. He not only diagnosed my thermostat problem, but also programmed my heating and A/C on the new thermostat. Greg also gave me helpful hints about vents and air-flow. Thank you for wonderful service!
Having Greg performing my checkups gives us the reassurance that our HVAC will be ready for Summer and Winter and that we won’t run into any unforeseen problems. Greg is great at spotting things to keep an eye on and never upsells us into unnecessary work.
Greg Fox really did a very thorough & professional job today. He checked my AC & did a quick check of the heater too, even though it was just checked a couple weeks ago by another Specialist. He updated me on everything about my AC & made some suggestions which I just can’t afford right now. He was a very polite man. I enjoyed talking to him. Please give him some Kudos for a job well done. Thanks, Linda
Greg Fox came out and fixed our air conditioner without difficulty. He did not try to sell us a lot of unneeded things. We were very happy with both Greg and the outcome of the visit.
Greg F. was great. He was on-time and professional. He told me up front everything that he was going to do which was great from an expectation-setting perspective. After the Annual A/C Maintenance was completed he provided me with recommendations for Condensate Recommendation Switch which prevents water damage in the event the Emergency Drain Pan overflows. Great job Greg and thanks changing the Air Filter as well as the recommendation…Definitely something that I will think about!!!
Greg F. was very courteous and I enjoyed his professionalism. I also appreciated the booties. Was very informative and I also appreciated his plain English in explaining to me what would help improve the operation of our Air conditioner. Felt he was quite honest and I didn’t feel like I was taken to the cleaners.